Thousands of Jio users in Gurugram, Delhi, Mumbai, and other cities report mobile network outage; root cause and possible fixes inside.
Jio Services Disrupted Nationwide on July 6, 2025
A major disruption in Reliance Jio services has affected millions of users across India, with reports flooding in from Gurugram, Delhi, Mumbai, Pune, Bengaluru, Hyderabad, and several Tier 2 cities. According to Downdetector.in, the spike in outage reports began around 4:50 PM IST, with most complaints related to:
- No Signal / No Network
- Mobile Internet not working
- Call drops and delayed SMS delivery
- JioFiber showing connectivity issues in some regions
User Complaints Flood Social Media
On X (formerly Twitter), hashtags like #JioDown, #JioNetwork and #RelianceJio began trending within an hour. Frustrated users shared screenshots of “No Service” messages and inability to browse, call, or even use apps dependent on internet services.
One user from Gurugram wrote:
“No signal on any Jio SIM in the entire family. Both mobile and JioFiber down. When will this be fixed?”
Root Cause of the Outage (Preliminary Insights)
As per early reports from telecom insiders and tech forums, the root cause appears to be a temporary backend network failure affecting both mobile towers (4G/5G) and core routing infrastructure. Jio has not officially confirmed the exact issue, but support teams are reportedly working on:
- Resetting affected cell towers
- Restoring backend DNS routing nodes
- Balancing load in high-traffic regions
While JioFiber is not affected everywhere, some users have reported slow or dropped connections.
How to Check If You Are Affected
- Use Another Network to check outage status on: Downdetector Jio.
- Open MyJio App → JioCare → Run Diagnostics
- Try toggling Airplane Mode or Network Reset
- Check SIM in a different phone to rule out device issues
How to Fix or Report the Jio Issue
| Step | Fix |
|---|---|
| ✅ | Toggle airplane mode for 20 seconds and re-enable |
| ✅ | Go to Settings → Mobile Network → Choose “Jio 4G/5G” manually |
| ✅ | Restart your device |
| ✅ | For JioFiber: Restart the router and ONT device |
| 📞 | Contact JioCare via whatsapp, Twitter (@JioCare), or call 198 |
| 📱 | Use MyJio App → Live Chat to report |
Official Jio Response (Awaited)
As of now, Jio has not issued an official statement. However, multiple customer support responses suggest that their technical teams are “aware and currently resolving the issue.” Most users are expected to see services restored in the next 1–3 hours.
Conclusion
The Jio network outage on July 6, 2025, is a rare but large-scale disruption affecting both mobile and internet users nationwide. While engineers work on restoring connectivity, users can try basic troubleshooting steps or switch to alternative Wi-Fi or backup SIMs.
Stay tuned for updates as this story develops.
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